Privacy Policy

Privacy Policy for The BoxMaker, Inc.

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the pages(s) you visited. We will not sell your personally identifiable information to anyone. We store all recorded information in a safe and secure database.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read of the internet.

Refund Policy

If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after we have received the damaged or defective product. You will not be charged any additional shipping or handling fees for replacement shipments.

Merchandise returned because for any reason other than the product is damaged or defective, must be received within 30 days of receipt of goods and are subject to a 20% re-stocking fee. Items must be returned to our warehouse in 100% sealable condition. Custom products are not returnable.

Shipping Policy/Delivery Policy

We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS), FedEx or The BoxMaker delivery service. We are not able to ship to P.O. Boxes.

Sales tax will be charged according to applicable rates as determined by law in the states of Washington, Idaho, California and Indiana.